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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Meer
The chance of being claimed against is now a major risk factor for every building designer, engineer, quantity surveyor and project manager. Apart from the cases that go to court, many other claims are settled before they reach that stage. Meer
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Meer
The general practitioner is required to make hundreds of decisions every day and each must be tailored to the specific needs of the individual patient. Meer
This long-awaited textbook provides a unified perspective of a rich and varied field. It recognises that in order to develop strategies for improving the decision-making process one needs to understand how decisions are made in practice and in what ways behaviour differs from guidelines implied by normative theories of choice. Meer
This book is a concise overview of the relevance and application of moral philosophy to all those involved in business and employment. It is the ideal introduction for beginning students of applied philosophy, business or management ethics. Meer
Public Private Partnership is a key issue in the construction industry causing much concern among contractors, funders and facility managers. Demand has been building for a thorough analysis
This edited book will familiarise both researchers and construction professionals working with public private partnerships (PPP) with the issues involved in the planning, implementation and day–to–day management of public private projects. Meer
A comprehensive guide to quality improvement from the leading expert in information and data warehouse quality.
Each year, companies lose millions as a result of inaccurate and missing data in their operational databases. Meer
The "father of data warehousing" incorporates the latest technologies into his blueprint for integrated decision support systems
Today′s corporate IT and data warehouse managers are required to make a small army of technologies work together to ensure fast and accurate information for business managers. Meer
Recent debate in both Europe and North America has focussed on how clinicians make judgments and decisions, how these may be evaluated and how they could be improved. Meer
The vital role of emotional intelligence in the new style of management - this is the book no leader in any walk of life can afford to miss. It transforms the art of leadership into the science of results. Meer
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