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John L. Ward is a leading world expert on the family business. In this book he brings together a vast amount of experience to show the, 'best practices' of the most successful and long-lasting families in business. Meer
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. Meer
Motivation, ability and potential for development are crucial for performance and the achievement of objectives. The author, from his extensive management experience at Unilever, the leading multinational corporation, demonstrates the importance of the link between motivation, assessment of performance and potential, and reward and incentive strategies. Meer
For managers, talk IS action. This ground-breaking book argues that what senior executives do should rest squarely on what they say. The logical conclusion is that organizations are a network of conversations - between employees, employers, suppliers and customers - the only thing executives can influence is the debate, discussion or dialogue they happen to be in at the moment. Meer
This is the first serious, rigorous book about coaching which is deeply rooted in a long and varied therapeutical tradition and at the same time translates insights from that tradition into clear and crisp models for practical application in modern coaching practice. Meer
Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. Meer
In Global Risk Agility and Decision Making, Daniel Wagner and Dante Disparte, two leading authorities in global risk management, make a compelling case for the need to bring traditional approaches to risk management and decision making into the twenty-first century. Meer
This book provides a conceptual framework to understand and analyze the decline of the telecommunications industry and the rise of information industries. Meer
Uncover the unique qualities within YOU that will lead you to find your true purpose, a meaningful career, and show you how to live your biggest life. Meer
Turn debilitating stress into remarkable strength through proven resilience routines taught by a critical incident instructor and first responder leader. Meer
The First Time Manager Series has sold over 500,000 copies and is a go-to guide for new and aspiring sales managers on what to expect and how to succeed. Meer
Corporate misgovernance and the failure of government regulation have led to major financial fiascos. 'Disorganized crimes' are disruptive and costly. Meer
Today's views of leadership and management have significantly expanded to incorporate a variety of elements such as rewards, visions, and worker participation. Meer
This book provides an overview of current approaches and research focusing on implementation of strategic learning. With nearly one hundred real-life examples, this volume contributes to a deeper understanding of what it takes to build an organization where learning processes, communities of practice and knowledge management initiatives all seamlessly operate in an innovative, entrepreneurial culture. Meer
It is often said that business is people. The bestselling author, Adrian Furnham, draws upon psychological reflections to present a critical and challenging account of perceived wisdom and management fads. Meer
Collaboration across organizational boundaries is often critical to achieve an objective, but difficult to achieve in practice. This book explores the structures, processes, roles, skills, tools and techniques that enable people in different places to achieve a successful joint outcome and build advantage through collaboration. Meer
Exploring major questions such as what people want from their work and why, Just Work discusses both new and enduring themes, examining to what extent this is accounted for by a changing environment of work since the 1970s. Meer
Based on an extensive national survey of workers and four separate industry-specific surveys, Generations and Work will examine and provide answers to the most common issues and problems of multi generational work by assessing differences and commonalities between and among generations. Meer
Women's Leadership challenges traditional concepts of leadership that draw on the male experience and offers an alternative construction that emerges from the female experience. Meer
At the beginning of the 1990s the German car industry had its back to the wall. Japanese competitors were demonstrating significant advantages in terms of quality and productivity. Meer
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